Questions about Backup and Restore Data

Q. Who can backup data?
Ans: Any software user with admin privileges (software role type: administrator) will be able to backup data

Q. Are incremental backups allowed?
Ans: No. Incremental backup of database is not allowed.

Q. How can a user backup only his data?
Ans: Incremental backup of application is not allowed. But each user is provided a functionality by which he can export all his data to a Microsoft Excel format using 'Manage > Export Data as Microsoft Excel' link from inside the software.

Q. How frequently should I backup my data?
Ans: It is recommended that software users with administrator privileges, to backup data periodically (e.g. daily/weekly/monthly, etc.) based on your usage pattern.

Q. I have not backed up my data and my computer has crashed. Can I recover my data?
Ans: No. If backup is not taken you will not be able to restore your data

Q. What is Restore?
Ans: Software provides functionality to restore application state from a previously taken backup file from inside the application (Manage > Restore Data). It can be done only by users with administrator privileges. It should be noted that Restore process will remove/delete all existing data and restore application data to the state present in backup file. Everything including your newly added/updated records, users, profile changes etc will be lost between date of your backup file used and current date. This option has to be used with caution.

Q. Where should I store backup?
Ans: It is recommended that you store backups on external USB or Hard drives to help you restore your data in case your machine crashes.