ITIL Intermediate Service Offerings and Agreements (SOA) Training

• SOA01: Introduction to service offerings and agreements

• SOA02: Service portfolio management

• SOA03: Service catalogue management

• SOA04: Service level management

• SOA05: Demand management

• SOA06: Supplier management

• SOA07: Financial Management for IT services

• SOA08: Business relationship management

• SOA09: SOA roles and responsibilities

• SOA10: Technology and implementation considerations

Eligibility for certification examination:

Participants should have an ITIL® Foundation certificate to be eligible for our accredited ITIL® Intermediate SOA training. Prior training in ITIL® Intermediate Lifecycle modules is an added advantage.

Course Details:

• Duration of ITIL® Intermediate SOA training is 2 days.

• We will conduct a paper based examination conducted after the training.

• The certificate will be awarded after successfully passing the examination.

ITIL® Intermediate SOA training offered by AADS Education is one of the best in the industry. SOA is one of the four modules of Capability phase in ITIL®. It is recommended that candidates who pursued ITIL® Intermediate SS and SD from ITIL® Lifecycle phase should pursue ITIL® SOA training for project execution. Our training assures participants will gain competencies in SOA principles and validate their skills through our accredited certification program. We offer training with 100% pass guarantee in certification examination.

The training is best suitable for professionals working in Service Support team, Operations, Service Management, Business Relationship Management and Financial management.