ITIL Intermediate Service Strategy (SS) Training

• SS01: Introduction to service strategy

• SS02: Service strategy principles

• SS03: Service strategy processes

• SS04: Governance

• SS05: Organizing for service strategy

• SS06: Technology considerations

• SS07: Implementing service strategy

• SS08: Challenges, critical success factors and risks

Eligibility for certification examination:

Participants should have an ITIL® Foundation certificate to be eligible for our accredited ITIL® Intermediate Service Strategy training.

Course Details:

• Duration of ITIL® Intermediate Service Strategy training is 2 days

• We will conduct a paper based examination conducted after the training

• The certificate will be awarded after successfully passing the examination