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View 11 courses from 1 providers |
Location
:- Andhra Pradesh
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Active Filters : Category : IT Certification | Learn : ITIL | Delivery : Classroom | Mode : Regular | Provider Location : Andhra Pradesh
Course Content: • Service Lifecycle: Introduction to Service Management, understand the fundamental ITIL® lifecycle stages, definitions, processes, functions, roles & responsibilities • Service Strategy: How to align IT strategy with business goals and expectations • Service Design: Transform business requirements into strategic solutions • Service Transition: Manage change, risk, ... Category: IT Certification | AADS EducationAndhra Pradesh (Hyderabad) ![]() |
Course Content: • Introduction to Service Design • Service Design Principles • Service Design Processes • Service Design Technology-Related Activities • Organizing for Service Design • Technology Considerations • Implementation and improvement of Service Design • Challenges, Critical Success Factors and Risks • Duration of ITIL® Intermediate Service Design... Category: IT Certification | AADS EducationAndhra Pradesh (Hyderabad) ![]() |
Course Content: • ST01: Introduction to Service Transition • ST02: Service Transition Principles • ST03: Service Transition Processes • ST04: Service Transition related activities • ST05: Organizing for Service Transition • ST06: Consideration of Technology • ST07: Implementation and improvement of Service Transition Eligibility for certification examination: To appear fo... Category: IT Certification | AADS EducationAndhra Pradesh (Hyderabad) ![]() |
Course Content: • SO01: Introduction to Service Operation • SO02: Service Operation Principles • SO03: Service Operation Processes • SO04: Common Service Operation Activities • SO05: Organizing Service Operation • SO06: Technology Considerations • SO07: Implementation Considerations • SO08: Challenges, Critical Success Factors and Risks Eligibility for certification... Category: IT Certification | AADS EducationAndhra Pradesh (Hyderabad) ![]() |
Course Content: • SS01: Introduction to service strategy • SS02: Service strategy principles • SS03: Service strategy processes • SS04: Governance • SS05: Organizing for service strategy • SS06: Technology considerations • SS07: Implementing service strategy • SS08: Challenges, critical success factors and risks Eligibility for certification examination: Participant... Category: IT Certification | AADS EducationAndhra Pradesh (Hyderabad) ![]() |
Course Content: • CSI01: Introduction to Continual Service Improvement • CSI02: Continual Service Improvement Principles • CSI03: Continual Service Improvement Process • CSI04: Continual Service Improvement Methods and Techniques • CSI05: Organization for Continual Service Improvement • CSI06: Technology for Continual Service Improvement • CSI07: Implementing Continual Se... Category: IT Certification | AADS EducationAndhra Pradesh (Hyderabad) ![]() |
Course Content: • SOA01: Introduction to service offerings and agreements • SOA02: Service portfolio management • SOA03: Service catalogue management • SOA04: Service level management • SOA05: Demand management • SOA06: Supplier management • SOA07: Financial Management for IT services • SOA08: Business relationship management • SOA09: SOA roles and responsibil... Category: IT Certification | AADS EducationAndhra Pradesh (Hyderabad) ![]() |
Course Content: • RCV01: Introduction to Release, Control and Validation • RCV02: Change Management • RCV03: Service Asset and Configuration Management • RCV04: Service Validation and Testing • RCV05: Release and Deployment Management • RCV06: Request fulfilment • RCV07: Change evaluation • RCV08: Knowledge Management • RCV09: Release, Control and Validation r... Category: IT Certification | AADS EducationAndhra Pradesh (Hyderabad) ![]() |
Course Content: • OSA01: Introduction to operational support and analysis • OSA02: Event management • OSA03: Incident management • OSA04: Request fulfilment • OSA05: Problem management • OSA06: Access management • OSA07: The service desk • OSA08: Functions and Roles • OSA09: Technology and implementation considerations Eligibility for certification examination... Category: IT Certification | AADS EducationAndhra Pradesh (Hyderabad) ![]() |
Course Content: • PPO01: Introduction to Planning, Protection and Optimization • PPO02: Capacity Management • PPO03: Availability Management • PPO04: IT Service Continuity Management • PPO05: Information Security Management • PPO06: Demand Management • PPO07: Planning, protection and optimization roles and responsibilities • PPO08: Technology and implementation cons... Category: IT Certification | AADS EducationAndhra Pradesh (Hyderabad) ![]() |
Course Content: Course Deliverables: • Accredited course material will be given to our participants • Practice test papers as a part of examination preparation • Preparation assistance will be given to participants to pass the ITIL® Expert Certification examination successfully Prerequisites: For a candidate to appear ITIL® Expert training and certification examination, he/she should hav... Category: IT Certification | AADS EducationAndhra Pradesh (Hyderabad) ![]() |