ITIL Foundation Training

Training/Coaching/Tuition by AADS Education Hyderabad, Bangalore View Contact

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• Service Lifecycle: Introduction to Service Management, understand the fundamental ITIL® lifecycle stages, definitions, processes, functions, roles & responsibilities

• Service Strategy: How to align IT strategy with business goals and expectations

• Service Design: Transform business requirements into strategic solutions

• Service Transition: Manage change, risk, and quality assurance

• Service Operation: Establish day-to-day business operations and customer expectations

• Continual Service Improvement: Strategies for overall process and service improvement

• Exam: Prepares participants to take and pass the ITIL® Foundations Certification examination successfully

ITIL® 2011 Foundation Exam Details

• Exam Duration : 60 Minutes

• Number of Question : 40 Questions

• Exam Format : Multiple Choices

• Exam Pass Mark : 26 out of 40 (65%)

• Open Book : No

Other Details

• Duration: 2 consecutive days, (Mostly Saturday and Sunday). The ITIL® foundation training in AADS Education in Hyderabad, Bangalore, Pune, Chennai, Mumbai, Delhi, Ahmedabad and Kolkata is offering on weekends. If there is group participation, classes are also taken on weekdays.

• Class Timings: 9:00 am to 6:30 pm

• A soft copy of the ITIL® foundation training material will be provided.

• The payment can be done by Online / Cash / Deposit Cash in our bank account.

• All payments to be made prior to the commencement of the course.

• The cost includes a soft copy of the course, tea / coffee. Also it includes the exam fee.

• The execution of the ITIL® foundation training is subject to receipt of a sufficient number of confirmed registrations.

• Kindly Note: We also offer one 2 one training in online mode. If the candidate is not able to spend 8 hours at a stretch then a request for one 2 one online training can be made. Thereby adjustments in timings will be made as per the candidate's convenience, however, the cost of this arrangement will be higher when compared to the offline classroom or online classroom training.

ITIL® Foundation Training benefits attract executives and IT managers to update concepts. The ITIL® techniques will provide a host of benefits that can be listed out as follows.

• Improvisation of the IT services

• Reduction of the costs

• Create greater customer satisfaction with a professional approach to service delivery

• Improvise of the product

• Deploy the IT skills and experience to improvise the service delivery

• Bring an overall improvement in the delivery process of the third party

ITIL® Training Program Outline

• Two Days of classroom ITIL® foundation training by expert who have trained thousands of the candidates.

• Course Material will be provided (PDF format)

• ITIL® Certification Exam on the last day of the training

• Introduction to ITIL® - High level overview of ITIL®

Who should attend ITIL® Foundation Training?

Anyone who requires a basic understanding of the ITIL® Framework and how it may be used to enhance the quality of IT Service Management within an organization.

AADS Education

AADS Education was established a decade ago and has rich global experience in Education, online Media and IT services. Educational training programs offered by us have been very beneficial to both employed individuals, unemployed individuals and corporates. AADS Education is well established player in offering job oriented trainings, short term professional training and long term professional training in various fields. AADS Education tranings in IT, Marketing, Sales, Finance, HR, Teachers and Life Skills.Our Professional trainers and mentors are industry experts. Our ultimate goal through the training programs is to build high value and high end professionalism in every individual.