| Medium of instruction: | English |
This comprehensive course is designed for students wishing to pursue a career in the Aviation- Travel & Tourism industry. Students can expect lucrative openings in Airlines, BPO's, Hotels &Tourism Industry.
Course Syllabus
ROLE AND FUNCTIONS OF IATA
History and Organization
Trade association activities
Tariff co-ordination activities
IATA-UFTAA dialogue
IATA bank settlement plan (BSP)
IATA members
INTERNATIONAL REGULATIONS & CONVENTIONS
The Chicago convention
Bilateral agreements
The Warsaw convention
IATA General conditions of Carriage
WORLD & TRAVEL GEOGRAPHY
Longitude, Standard time and DST (Daylight Saving Time)
Time differences & International Dateline
Calculation of Transportation time for Flight journeys
Study of the world to be done in accordance with IATA outlines.
BAGGAGE HANDLING
Definition and Regulations
Free Baggage allowance
Dangerous goods
Live Animals and Excess value charges
TRAVEL AGENCY OPERATIONS & MANAGEMENT
The Travel agent, Terminology
Functions of a Travel Agent
Departments of a Travel Agency
Operations – Functions and Purpose of various
Departments
Incentives and source of Income
IATA recognition of a Travel Agency
Facilitation procedures (visa & passport)
Management related to Airlines
Cargo Agencies
AIRLINE RESERVATION
How to make a Reservations
Reservation codes
PNR Creation
OAG Flight Guides (Manual Reservations)
Construction of Unpublished Transfer connections
Reservation through Internet
AIRFARE CALCULATION
Intensive training in Fare calculation
Use of official Tariff manuals ( Air Tariff & PAT)
IATA Fares and Definitions
Global indicators (2 letter direction codes)
Published fares
Fare types - Normal and Special fares
Seasonal fares
The Mileage system
»Maximum permitted mileage -MPM
»Ticketed point mileage -TPM
» Extra mileage allowance - EMA
» Extra Mileage surcharge -EMS
» Higher intermediate point - HIP
One way Back haul Check Rule
Round and circle trip
Circle trip minimum check (CTM)
Mixed class travel
Child and Infant fares
Limitation on Indirect travel
Currency regulation
Taxes
World wide special fares
Domestic fares
ROLE AND FUNCTIONS OF UFTAA / ICAO
What is UFTAA & ICAO
Aims and activites of UFTAA & ICAO-IATA-FIATA
IATA 3 – letter codes
TRAVEL TERMINOLOGY
Currency abbreviations
Terms and definitions
ATC / IATA codes and abbreviations
TRANSPORT INDUSTRY
Water: Ocean, Cruises & Ferries
Land: Railways, Bus/Coach, Car Rental
AIRCRAFTS & AIRPORTS
Definition and Regulations
Aircraft Parts, Airport, In Flight Services
Airport Handling Procedures
TRAVEL DOCUMENTATION
Passports & Visas
Health Documents
Practical use of TIM ( Travel information manual )
Foreign Exchange Regulations
AIRPORT HANDLING
Pre flight work
Reporting time
Post flight work
Customer facilities at Airport
Passenger requiring Special Handling
TICKETING
E-ticketing / Satellite Ticketing printing
Online tickets
Accurate Ticketing as specified in the IATA
Ticketing Handbook.
Issue of Tickets with a Published fare
Domestic Ticket Issuance
HOSPITALITY
Introduction to Hospitality
Front office Organization
Reservation
Check-in and Check-out Procedures
Guest Relations Executives
TRAVEL TERMINOLOGY
Currency abbreviations
Terms and definitions
ATC / IATA codes and abbreviations
TOURISM
Tourism Organizations
»WTO : World Tourism Organization
» DOT & ITDC: Dept. Of Tourism & India Tourism Development Corp
Tourism and Forms of Tourism
» Eco , Adventure, Cruise & Wildlife Tourism
» Seasonality & Emerging Trends in Tourism
Impacts and Future of Tourism
» Economic, Social & Environmental
» Sustainable Tourism
» Causes of rapid Growth of Tourism & Role of IT in Tourism
Destination India and Abroad
» India at a glance
» Historical & Cultural Scene
» India's Tourist Attractions &Tourist Circuits
» Tourist Attractions in Europe, S.E Asia, etc.
Tourism Product & Marketing
»Tour Planning and Tour Costing
» Planning, Development & Organizing
» Co-Ordination & Implementation
Skills Development
»Tour Escorting, Managing and Guiding skills
» Project Report
GLOBAL DISTRIBUTION SYSTEM /CRS
Amadeus / Galileo
A CRS is a global computerised distribution and reservation system for the travel industry, used in both travel agencies and airline sales offices worldwide. It is possible to have access to various events, currency conversions, car rental companies, weather forecasts and a host of useful information.
COMPLIMENTARY COURSES
Foreign Language (Basic Level)
Personality development & communication skills
| Classroom - Regular | ||||
| When | Duration | Where | Remarks | Price |
| Not Specified |
1 Years |
All Venues | Not Specified |
INR 32,500 Per Course (Taxes As Applicable) |
Mumbai, Andheri West (Center):- 8, Janki Center, Jeevan Nagar, Off. Veera Desai Road Andheri West, Mumbai - 400 053, Maharashtra, India
Mumbai, Bandra West (Center):- Selection House, Linking Road, Opp. V. N. Jewellers Bandra West, Mumbai - 400 050, Maharashtra, India
Mumbai, Borivali West (Center):- IITC Yashodhan, 2nd floor, Corner of Roshan Nagar, Chandavakar Road Borivali West, Mumbai - 400 092, Maharashtra, India
Mumbai, Ghatkopar East (Center):- 4/161, Laxmi Palace, 60 Feet Road, Near Standard Chartered Bank Ghatkopar East, Mumbai - 400 077, Maharashtra, India
Mumbai, Thane West (Center):- 202, Yadav Premises, 2nd floor, Next to Kanti Viseriya Hall, Above Godrej Showroom, M.K. Road Thane West, Mumbai - 400602, Maharashtra, India
Ahmedabad, Navrangpura (Center):- 201, Ashoka building, Sardar Patel Stadium Road, Near Sardar Patel Statue Navrangpura, Ahmedabad - 380 014, Gujarat, India
New Delhi, Tolstoy Road (Center):- 1, Atmaram House, C-6, 6th Floor Tolstoy Road, New Delhi - 110001, Delhi, India
Pune, M G Road (Center):- 120, Aurora Towers, 1st Floor, East Wing M G Road, Pune - 1, Maharashtra, India
IITC
IITC, India International Trade Center, is one of the premier Job Oriented Vocational Education Institutes in India. Since its inception in 1966, IITC has built several successful careers through its extensive network of centers across India. IITC continues to pioneer innovations across its pre-eminent professional courses in the fields of Designing, Aviation & Hospitality, Export-Import Training and Corporate Training.
A wide array of professional courses are crafted in tune with the need of the times and profession. All courses are designed with extensive research and intensive consultation with industry experts. IITC also offers placement and internship assistance. IITCians have opportunities to participate in a remarkable range of activities: from academic training, seminars and workshops to an extraordinary range of co- curricular activities. Multidisciplinary access provided to participants– a part of our recent initiative: presents them with the opportunity to interact with top professionals and strike collaborations across disciplines that will be key to future advances.
IITC teaches its participants a whole new way to take in the world. It's high-tech, global, and innovative, always about taking the lead and putting ideas into action. It's about being challenged, working hard, and achieving more than you thought was possible. All while keeping in tune with current industry trends and meeting and exceeding any goals you may have set for yourself and to prepare you for personal success and direct usefulness in life.
Mr. S. K. Urval, founder - Chairman and Directors Vikrant Urval and Sandesh Urval - whose vision of creating and nurturing minds stands realized when they see thousands of IITCians placed in top companies globally.
Values of IITC
Success without honesty is a failure, profit without integrity is a loss.
