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Diploma in Services Management


SVKM's NMiMS - NMIMS Global Access School for Continuing Education
Diploma

by SVKM's NMiMS - NMIMS Global Access School for Continuing Education


Mumbai
Starting from:
INR 34,000
Per Course
(Taxes As Applicable)
Request Info
Subjects Covered & Categories
Category: Diploma in Services Management


Basic Details
Medium of instruction:English
Overview, Content & Syllabus

The service industry forms a backbone of social and economic development of a region. It has emerged as the fastest growing sectors and covers a wide range of activities. The program in services management is designed to prepare learners to work with emerging profit and non-profit service sector companies, organizations and agencies and to effectively and efficiently manage the design, development and delivery of services. Teaching methodology is highly interactive and intellectually stimulating with role plays, management games and case studies.

Curriculum - Diploma in Services Management

Semester - I

Management Theory and Practice (3)

Business Economics (3)

Understanding Services Business (3)

Organizational Behaviour (3)

Information Systems for Managers (3)

Semester - II

Consumer Behaviour (3)

Business Communication & People Management (3)

Service Operations Management(3)

Services Marketing (3)

Quality and Excellence in Customer Service (3)

 

 



Course Schedule & Price
Distance Learning/Correspondence
When Duration Where Remarks Price
Not Specified 1 Years
Distance Learning/Correspondence Not Specified INR 34,000
Per Course
(Taxes As Applicable)

Venues (Locations)
Mumbai, Vile Parle West (Branch):- V. L. Mehta Road Vile Parle West, Mumbai - 400 056, Maharashtra, India


About Course Provider

SVKM's NMiMS - NMIMS Global Access School for Continuing Education


NMIMS Global Access – School for Continuing Education formerly known as School of Distance Learning.

NMIMS Global Access – School for Continuing Education , an extended arm of S.V.K.M’s NMIMS University has been growing by leaps and bounds in the past few years. However, there has been no compromise on quality. All the programmes are highly flexible, and emphasize self paced learning.

In fact, it is our constant endeavor to improve the quality of the programmes in terms of content and delivery with a strong student support systems available online 24 x 7. All programmes are approved by Joint Committee of UGC-AICTE-DEC. These wide range of programmes cater to the diverse needs of working executives, management students, fresh graduates as well as housewives.

NGA – SCE Awards:

• Zee Business ranks NMIMS School of Distance Learning Second in its ranking of the Top 10 B-Schools offering Management Programs in Distance Learning Mode consecutively for 2 years.

• The DNA-Indus Learning 2012 Survey identifies NMIMS School of Distance Learning 5th in the top distance learning institutes in India that have leveraged methodology, technology, faculty and infrastructure to provide best experience.

• Competition Success Review honored NMIMS Global Access – School for Continuing Education as “Top Distance Learning Institute of India” award at the CSR Awards For Excellence 2013.

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