Accent Neutralization Training - BPO Training Course

Training/Coaching/Tuition by F I T Computer Education Chennai View Contact

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Training in this field of Accent Neutralisation has largely been the result of globalization. Initially it started out with American Accent Training but now the hub is more on Accent Neutralisation..
Outsourcing is generally defined as the transfer of components or large segments of an organization’s internal infrastructure, staff, processes or applications to an external resource. The tendency is towards outsourcing to countries where this work can be done at lower cost to the company. India has enjoyed the benefits of outsourcing because of its wealth of highly educated English speakers. However, the native influence on pronunciation has interfered with comprehend ability to a certain degree. Accent neutralization training helps to increase this aspect of communication which in turn positively impacts customer service.
This program is focused on eliminating mother tongue influence and developing a neutral accent. The efficiency in the program lies in the systematic approach to the training. The emphasis is placed on Phonetics and Intonation which are the two major areas that impact accent.

Below are listed some of the important components of the Accent Training workshop.

• What are Phonetics/ Neutral Accent/ Pronunciation

• Speech Mechanism/ Mouth and Face Relaxation Exercises

• Vowel Sounds/Consonants Sounds

• Syllable and Syllable Stress / Word Stress

• Sentence Stress in English

• Thought Groups and Pause

• Program Specific word drill with Sentences

• Articulation Exercises/ Reading Passages

With the increase of the BPO and ITES sector, particularly in India, there has been a steep rise in the demands for training at the foundation and managerial levels. We urge that BPO/ITES training in India be outsourced as the skills required, for instance Language Training, Accent Neutralization, Customer Service and Cultural Orientation, are of a extremely specialized nature and require experienced professionals to facilitate these sessions. If not handled in the right fashion the results could be detrimental to the professional growth of the trainee and the organization.

F I T Computer Education design team has wide experience of working in and interacting with BPO/ITES organizations in Chennai. This experience has been translated into our training programs which combine experiential learning with theoretical concepts in order to facilitate trainees to enjoy their ‘Learning journey’.

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With F I T Computer Education, you can be sure of receiving training that significantly increases your understanding retention and ability to apply new knowledge and skills to maximum effect. What's more, we are so confident in our ability to deliver reliable, effective training that unless you feel 100% satisfied that F I T Computer Education delivered even more than you expected, there is no fee for your course attendance.