Diploma in Services Management
Diploma by SVKM's NMiMS - NMIMS Global Access School for Continuing Education
Mumbai
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| Medium of instruction: | English |
The service industry forms a backbone of social and economic development of a region. It has emerged as the fastest growing sectors and covers a wide range of activities. The program in services management is designed to prepare learners to work with emerging profit and non-profit service sector companies, organizations and agencies and to effectively and efficiently manage the design, development and delivery of services. Teaching methodology is highly interactive and intellectually stimulating with role plays, management games and case studies.
Curriculum - Diploma in Services Management
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Semester - I |
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Management Theory and Practice (3) |
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Business Economics (3) |
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Understanding Services Business (3) |
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Organizational Behaviour (3) |
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Information Systems for Managers (3) |
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Semester - II |
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Consumer Behaviour (3) |
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Business Communication & People Management (3) |
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Service Operations Management(3) |
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Services Marketing (3) |
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Quality and Excellence in Customer Service (3) |
| Distance Learning/Correspondence | ||||
| When | Duration | Where | Remarks | Price |
| Not Specified |
1 Years |
Distance Learning/Correspondence | Not Specified |
INR 34,000 Per Course (Taxes As Applicable) |
