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| View 3 courses from 2 providers |
Location
:- Andhra Pradesh
|
Course Content: This training module comes across as a complete solution provider to the trainees in terms of working in a Call Centre. It helps the trainees acquire comprehensive training in communication skills with a special emphasis on reducing MTI (Mother Tongue Influence) and acquiring the Accent Neutralization. It also provides them with incisive insights into grammar, telephone etiquettes, customer servic... Category: BPO/Call Center | Station E Language LabAndhra Pradesh (Tirupati)  Station-e is a language laboratory envisaged to cater to the growing demand of a large pool of fluent English speaking youths in areas like BPO and IT... |
Course Content: 1. Introduction to Customer Service a. Definition of Customer service for a Product for a company. • Definition of customer service. • What all the ways to communicate with customer. b. Why Customer service is required for a Product for a company. • Types of customers we interact • Definition of A general queries c. How Customer service Help employees to tell about Their Pr... Category: BPO/Call Center | Virtue trainingAndhra Pradesh (Hyderabad)  VirtueTraining provides the best specialized Computer Training & Software Training for various Computer IT courses. We are providing online softwa... |
Course Content: • How to get job as a telle caller? • How to do sell products on call following telephone etiquettes? • How to work at work place to achieve challenges? • What are the Computer Basics they should learn? • How Data should be maintained in an Excel sheet? • How to Email the Data to the management following email etiquettes? • How to sell a product and up sel... Category: BPO/Call Center | Virtue TrainingAndhra Pradesh (Hyderabad) VirtueTraining provides the best specialized Computer Training & Software Training for various Computer IT courses. We are providing online softwa... |
