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Course Content: Speak Right for today's hottest career option Are you aspiring to work in a International Call Centre but don't know what it entails? Are you currently in a Call Centre and wish to move up the ladder? If you've been wondering how you can pick up the required skills, then this module is for you. A complete training module to develop English communication skills for any one who wants to enter the in... Category: BPO/Call Center | Let's TalkIndia (Maharashtra, Gujarat) ![]() |
Course Content: BPO jobs requirements for domestic and international call centres have flooded the employment sector. These jobs require excellent English speaking skills, and not everyone has good command over the language. Well, to overcome this hurdle, we have introduced call centre training programs for all. We provide call centre training in Delhi, and helps students, retired personnel and housewives be comp... Category: BPO/Call Center | Academy Of British EnglishIndia (Delhi, Haryana) ![]() |
Course Content: Being able to communicate effectively over the phone is an extremely valuable skill to develop. The manner in which you handle yourself on telephone calls often provides people with an important first impression of you. Therefore, you always want to remember to be polite and friendly when making and receiving phone calls. The course enable participants to speak to listen, understand and speak clea... Category: BPO/Call Center | Nimble FoundationIndia (Maharashtra) Nimble Foundation was established for supplementing the educational effort of the higher education – schools and colleges. This was also formed ... |
Course Content: Most of the times, even Masters of English Language have to suffer humiliation because their Voice, intonation and accent. The way you speak English reflects your command over language and expertise of the subject & adds charm to your personality be it in professional, corporate, academic or any other field. In order to provide professional training in the field of Accent and Voice intonation,... Category: BPO/Call Center | Communication Skills | Academy Of British EnglishIndia (Delhi, Haryana) ![]() |
Course Content: Introduction to the culture of call centres with appropriate terminology • Inbound and outbound Call Centres • Multi-Skill Call Centre, Customer Service Call Centre, Insurance Call Centre • Tele- Sales Process - Call – Quality, Call – monitoring or Call Barging • Submitting a report, Importance of Greeting Line, How to close a call. • Handling an ira... Category: BPO/Call Center | Academy of British & Foreign LanguagesIndia (Delhi) ![]() |
Course Content: • Accent neutralization (Global Accent) • Plosives & sounds (nasal & throaty) • Difference in US & UK English • Time Zones • Geographical boundaries • American slang Voice • Voice modulation • Pitch & Tone Training Accent • MTI removal (sh, s, zh, z) • Vowel and consonant sounds • Phenomena of phonetic Highlights ... Category: BPO/Call Center | Communication Skills | Academy of British & Foreign LanguagesIndia (Delhi) ![]() |
Course Content: Most of the BPO organizations outsource training programs for the employees. In the BPOs there is a constant challenge of improving n enhancing ones skills. Also, the process of recruitment and selection takes place much frequently due to the expanding of the industry. We conduct culture training, language training, voice and accent training as well as behavior and Soft skills training. These trai... Category: BPO/Call Center | IPSSR (Institute of Personality Stress & Spirituality Research)India (Delhi) In the contemporary world corporate training has become indispensable. Corporate Training is treated as a mandatory agenda for any corporate thereby, ... |
Course Content: Training in this field of Accent Neutralisation has largely been the result of globalization. Initially it started out with American Accent Training but now the hub is more on Accent Neutralisation.. Outsourcing is generally defined as the transfer of components or large segments of an organization’s internal infrastructure, staff, processes or applications to an external resource. The tende... Category: BPO/Call Center | F I T Computer EducationIndia (Tamil Nadu) ![]() |
Course Content: With the materialization of the global marketplace the English language has found its place as the global medium of business communication. While we would like to believe that most Indians have the potential to read, write, speak and understand English in a fluent manner, reality is that this is not the case. F I T Computer Education Language Training program focuses on improving the trainees&rsqu... Category: BPO/Call Center | Language & Linguistics | F I T Computer EducationIndia (Tamil Nadu) ![]() |
Course Content: F I T Computer Education offers customized communication skills training and workshops for corporations and large organizations that are looking to: • Improve communication skills of employees • Enhance both internal and external customer service performance • Empower business relationships through enhanced interpersonal communication skills • Increase workplace productivit... Category: BPO/Call Center | Communication Skills | F I T Computer EducationIndia (Tamil Nadu) ![]() |
Course Content: IIn today’s business environment, the Phone Etiquette displayed in organizations is indicative of its willingness and ability to efficiently assist customers – both internal and external. The skills and the attitude projected over the telephone form a lasting impression in the minds of an organization’s customers making it a critical customer ‘touch point’. Nowadays v... Category: BPO/Call Center | F I T Computer EducationIndia (Tamil Nadu) ![]() |
Course Content: The problem of long-winded and overly complicated business writing continues to drain productivity. Billions of dollars of management time are spent preparing letters, memos and reports — and few people stop to think about the cost of time wasted reading material that is unclear or confusing. Training that is targeted at improving writing skills should be an essential part of training. &ldqu... Category: BPO/Call Center | Writing | F I T Computer EducationIndia (Tamil Nadu) ![]() |
Course Content: With the expansion of the global marketplace more and more organizations are conducting business across cultures. This has brought about a need for the increase in awareness about business etiquette that exists in various cultures especially the west. F I T Computer Education Business Etiquette and Personal Grooming Training Program focuses on the following areas • The importance of the firs... Category: BPO/Call Center | Business Communication | F I T Computer EducationIndia (Tamil Nadu) ![]() |
Course Content: 1. The Language Pyramid 2. Sounds Consonant & Vowel Sounds. 3. Intonation 4. Word tress & Syllable Stress 5. Mother Tongue Influence 6. Regional Influence 7. Indianism 8. Rate of Speech 9. Speech Fluency, Pausing, Fillers, Foghorns. 10. Thought Flow 11. Pronunciation Errors Course Overview Voice & Accent Training Online overview: The voice is a skillful tool, which enables a person to ... Category: BPO/Call Center | Communication Skills | Big ClassesIndia (Andhra Pradesh) ![]() |