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BPO/Call Center Courses in India

View 14 courses from 7 providers
Location :- India  
Active Filters : Category : BPO/Call Center | Duration : Unknown Duration

Call Centre Training Course

Regular | Classroom | Training/Coaching/Tuition


Course Content: Speak Right for today's hottest career option Are you aspiring to work in a International Call Centre but don't know what it entails? Are you currently in a Call Centre and wish to move up the ladder? If you've been wondering how you can pick up the required skills, then this module is for you. A complete training module to develop English communication skills for any one who wants to enter the in...

Category: BPO/Call Center

Let's Talk

India (Maharashtra, Gujarat)
Let's TalkRecognizing the importance of English Language Fluency to the success of every career, Let’s Talk has introduced a range of programs to enhance ...

Call Centre Training Course

Regular | Classroom | Training/Coaching/Tuition


Course Content: BPO jobs requirements for domestic and international call centres have flooded the employment sector. These jobs require excellent English speaking skills, and not everyone has good command over the language. Well, to overcome this hurdle, we have introduced call centre training programs for all. We provide call centre training in Delhi, and helps students, retired personnel and housewives be comp...

Category: BPO/Call Center

Academy Of British English

India (Delhi, Haryana)
Academy Of British EnglishWe at the Academy of British English are committed to impart quality education of English Language, both in terms of spoken as well as written English...

Telephone Etiquette Course

Regular | Classroom | Training/Coaching/Tuition

Learn: Telephone Etiquette

Course Content: Being able to communicate effectively over the phone is an extremely valuable skill to develop. The manner in which you handle yourself on telephone calls often provides people with an important first impression of you. Therefore, you always want to remember to be polite and friendly when making and receiving phone calls. The course enable participants to speak to listen, understand and speak clea...

Category: BPO/Call Center

Nimble Foundation

India (Maharashtra)
Nimble Foundation was established for supplementing the educational effort of the higher education – schools and colleges. This was also formed ...

Voice & Accent Training Course

Regular | Classroom | Training/Coaching/Tuition

Learn: Accent Neutralisation | Voice | Accent

Course Content: Most of the times, even Masters of English Language have to suffer humiliation because their Voice, intonation and accent. The way you speak English reflects your command over language and expertise of the subject & adds charm to your personality be it in professional, corporate, academic or any other field. In order to provide professional training in the field of Accent and Voice intonation,...

Category: BPO/Call Center | Communication Skills

Academy Of British English

India (Delhi, Haryana)
Academy Of British EnglishWe at the Academy of British English are committed to impart quality education of English Language, both in terms of spoken as well as written English...

Call Centre Training Course

Regular | Classroom | Training/Coaching/Tuition


Course Content: Introduction to the culture of call centres with appropriate terminology • Inbound and outbound Call Centres • Multi-Skill Call Centre, Customer Service Call Centre,  Insurance Call Centre • Tele- Sales Process - Call – Quality, Call – monitoring or Call Barging • Submitting a report, Importance of Greeting Line, How to close a call. • Handling an ira...

Category: BPO/Call Center

Academy of British & Foreign Languages

India (Delhi)
Academy of British & Foreign LanguagesWe are a language learning centre offering professional courses to individuals with an aim of making them learn and utilize the benefits of a foreign ...

Voice & Accent Training Course

Regular | Classroom | Training/Coaching/Tuition

Learn: Voice | Accent

Course Content: • Accent neutralization (Global Accent) • Plosives & sounds (nasal & throaty) • Difference in US & UK English • Time Zones • Geographical boundaries • American slang Voice • Voice modulation • Pitch & Tone Training Accent • MTI removal (sh, s, zh, z) • Vowel and consonant sounds • Phenomena of phonetic Highlights ...

Category: BPO/Call Center | Communication Skills

Academy of British & Foreign Languages

India (Delhi)
Academy of British & Foreign LanguagesWe are a language learning centre offering professional courses to individuals with an aim of making them learn and utilize the benefits of a foreign ...

BPO Training

Regular | Classroom | Training/Coaching/Tuition


Course Content: Most of the BPO organizations outsource training programs for the employees. In the BPOs there is a constant challenge of improving n enhancing ones skills. Also, the process of recruitment and selection takes place much frequently due to the expanding of the industry. We conduct culture training, language training, voice and accent training as well as behavior and Soft skills training. These trai...

Category: BPO/Call Center

IPSSR (Institute of Personality Stress & Spirituality Research)

India (Delhi)
In the contemporary world corporate training has become indispensable. Corporate Training is treated as a mandatory agenda for any corporate thereby, ...

Accent Neutralization Training - BPO Training Course

Regular | Classroom | Training/Coaching/Tuition

Learn: Accent Neutralisation

Course Content: Training in this field of Accent Neutralisation has largely been the result of globalization. Initially it started out with American Accent Training but now the hub is more on Accent Neutralisation.. Outsourcing is generally defined as the transfer of components or large segments of an organization’s internal infrastructure, staff, processes or applications to an external resource. The tende...

Category: BPO/Call Center

F I T Computer Education

India (Tamil Nadu)
F I T Computer EducationF I T Computer Education helps you find out the right training, course or education for your requirements. F I T Computer Education has the way out to...

English Language Training - BPO Training

Regular | Classroom | Training/Coaching/Tuition

Learn: English Language

Course Content: With the materialization of the global marketplace the English language has found its place as the global medium of business communication. While we would like to believe that most Indians have the potential to read, write, speak and understand English in a fluent manner, reality is that this is not the case. F I T Computer Education Language Training program focuses on improving the trainees&rsqu...

Category: BPO/Call Center | Language & Linguistics

F I T Computer Education

India (Tamil Nadu)
F I T Computer EducationF I T Computer Education helps you find out the right training, course or education for your requirements. F I T Computer Education has the way out to...

Communication Skills Training - BPO Training

Regular | Classroom | Training/Coaching/Tuition


Course Content: F I T Computer Education offers customized communication skills training and workshops for corporations and large organizations that are looking to: • Improve communication skills of employees • Enhance both internal and external customer service performance • Empower business relationships through enhanced interpersonal communication skills • Increase workplace productivit...

Category: BPO/Call Center | Communication Skills

F I T Computer Education

India (Tamil Nadu)
F I T Computer EducationF I T Computer Education helps you find out the right training, course or education for your requirements. F I T Computer Education has the way out to...

Telephone Etiquette - BPO Training

Regular | Classroom | Training/Coaching/Tuition

Learn: Telephone Etiquette

Course Content: IIn today’s business environment, the Phone Etiquette displayed in organizations is indicative of its willingness and ability to efficiently assist customers – both internal and external. The skills and the attitude projected over the telephone form a lasting impression in the minds of an organization’s customers making it a critical customer ‘touch point’. Nowadays v...

Category: BPO/Call Center

F I T Computer Education

India (Tamil Nadu)
F I T Computer EducationF I T Computer Education helps you find out the right training, course or education for your requirements. F I T Computer Education has the way out to...

Writing Skill Training - BPO Training

Regular | Classroom | Training/Coaching/Tuition


Course Content: The problem of long-winded and overly complicated business writing continues to drain productivity. Billions of dollars of management time are spent preparing letters, memos and reports — and few people stop to think about the cost of time wasted reading material that is unclear or confusing. Training that is targeted at improving writing skills should be an essential part of training. &ldqu...

Category: BPO/Call Center | Writing

F I T Computer Education

India (Tamil Nadu)
F I T Computer EducationF I T Computer Education helps you find out the right training, course or education for your requirements. F I T Computer Education has the way out to...

Business Etiquette Training - BPO Training

Regular | Classroom | Training/Coaching/Tuition

Learn: Business Etiquette

Course Content: With the expansion of the global marketplace more and more organizations are conducting business across cultures. This has brought about a need for the increase in awareness about business etiquette that exists in various cultures especially the west. F I T Computer Education Business Etiquette and Personal Grooming Training Program focuses on the following areas • The importance of the firs...

Category: BPO/Call Center | Business Communication

F I T Computer Education

India (Tamil Nadu)
F I T Computer EducationF I T Computer Education helps you find out the right training, course or education for your requirements. F I T Computer Education has the way out to...

Voice & Accent - Languages Training

Online | Training/Coaching/Tuition

Learn: Voice | Accent

Course Content: 1. The Language Pyramid 2. Sounds Consonant & Vowel Sounds. 3. Intonation 4. Word tress & Syllable Stress 5. Mother Tongue Influence 6. Regional Influence 7. Indianism 8. Rate of Speech 9. Speech Fluency, Pausing, Fillers, Foghorns. 10. Thought Flow 11. Pronunciation Errors Course Overview Voice & Accent Training Online overview: The voice is a skillful tool, which enables a person to ...

Category: BPO/Call Center | Communication Skills

Big Classes

India (Andhra Pradesh)
Big ClassesBigClasses.com is been into the IT market since a decade. We have started our career 10 years back as a class room training provider. After 5 years in...

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