Diploma in Air Hostess (Cabin Crew)

Have you always dream of a dream job which includes flying across the globe, spending time at an exciting destination, lucrative salary package? IIFLY Aviation Training Centre will guide you to your dream job/ career. One such rewarding career/ job is of a Cabin Crew/ Flight Stewards.

The course has been designed by team of professionals from the Aviation industry having experience of more than 15 years. More emphasis has been given to the industry requirements. The course is designed into theory, practical, role play, presentations & case studies, thereby giving more practical exposure & enhancing confidence level of every student.

 Why to choose Cabin Crew as a Career:

• Enjoy a different work pattern and enjoy a great deal of time off.

• Fly free and see exotic places and stay free in best of the hotels in World.

• Have a good social life and meet new friends.

• Enjoy variety – forget the routine 9-5 office job.

• Get free or reduced cost travel benefits for yourself and immediate family, covering air travel, lodging, car-rentals and cruises.

• Meet many new people including celebrities.

• Be part of a booming industry.

• Enjoy the benefits, adventure and excitement of flying.

• Feel a sense of pride and accomplishment (especially when you help an unaccompanied minor, elderly or handicapped passenger safely reach their destination).

• Earn a 6 figure salary and a good benefit package.

(*Admissions based on Personal Round of Interview & Aptitude Test)

Height: 5ft 2 in for girls (157.5 cms); 5ft 7in for boys (167.5 cms)

Duration : 10 -12 months

Course Contents

• Aviation
  History of Aviation, Airline Familiarization, Embarkation & Disembarkation, Food & Beverages, Flight Announcements, Safety & Emergency Procedures , Galleys, Customer Service etc.

• Airport Ground Handling:
  Introduction to Airport, Ground Staff Responsibilities & their functions, Check-In Procedures, Arrivals & Departures, Disrupted & Delayed Flights, Pre & Post Flight Procedures, Handling Incoming Flights, Mishandled Baggage, Ramp Handling, Handling Special Passengers, Handling Dangerous Goods & Special Cargo, Ground Handling of Flight & Associated Dangers, Aviation Security.

• Hospitality
  Hotel Terminology, Types of Hotel, Front & Back office, Housekeeping, Room service, Food & Beverage Service Operations, Registration & Reservation formalities, Handling Complaints, Shawman (Reservation System for hotels)

• Travel Management:
  Geography - Countries, Cities, Airports, Capitals, Codes, Currency, Travel Documents, TIM, Health Care and Travel Insurance, Car Rentals, Time Theory, Planning Itinerary, OAG Flight Guide, Airport & Aircraft Services, International Conventions, Freedoms of the air, International Organisations, Customer Service. Fare Construction - TC Areas & Sub-Areas, Global Indicators, Fare Selection Criteria, Types of Journey, One Way & Return Journeys, Special/Promotional/Mass Fares.

• Grooming
  Hygeine, Make-up, Attire, Clothes, Accessories, Colour, Appearance, Diet & Health

• Travel Management
  Geography - Countries, Cities, Airports, Capitals, Codes, Currency, Travel Documents, TIM, Health Care and Travel Insurance, Hotels, Car Rental, Packaged and Individual Tours, Time Theory, Planning Itinerary, OAG Flight Guide, Airport & Aircraft Services, International Conventions, Freedoms of the air, International Organisations, Customer Service, Fare Construction - TC Areas & Sub-Areas, Global Indicators, Fare Selection Criteria, Types of Journey, One Way & Return Journeys, Special/Promotional/Mass Fares

• Computerized Reservation System (CRS)
  Electronic means of booking flights, making reservation & creating passengers PNR, calculating best fares.

• Grooming:
  Hygiene, Makeup, Attire, Clothes, Accessories, Color, Appearance, Diet & Health.

• Soft Skills: (Personality Development, Time Management, Communication Skills, Telephone Etiquette, Interview Skills & Group Discussion)
  Courses which will culminate in developing your personality and character building, create leadership qualities, raise your confidence, improve your efficiency and fine tune your communication skills to handle customers and handle emergency situations in an effective manner.

• First Aid
  In order to attend to the injured or sick passenger, elementary knowledge of First Aid is essential and mandatory requirement. Trained Medical Personnel will impart this training in how to deal with medical emergencies during flight.

• Swimming
  Mandatory part of the training where you will learn to swim in order to save yourself as well as the lives of the passengers.

• IIn-flight Service Training: (Mock Training)
  Part of the practical training where you will be trained in all the functions that you would be required to perform in actual daily routine on a flight including preparing for landing & taking off, safety features & equipment, handling emergencies etc.

Evaluation & Certification
Based on Class Performance , Class Tests , Group Discussion , Mock Interviews & Tel Etiquette simulation , Projects/Assignments and on nearly cent percent attendance.

Placements
Successful candidates will be assisted in placement with Airlines

Career Options
Air Hostess, Ground Hostess, Grooming School, Hospitality Industry, Airline City Office, Airline Kiosks at Airports

INTERNSHIP
After completion of the course students would be provided internship at Mumbai International Airport*

*T&C apply