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Introduction
With the development of Technology; Travel & Tourism, Hospitality and Civil Aviation industries are looking for more professionalism in handling the jobs. In aviation, today it is being realized that the responsibility of achieving zero accident rate in airlines depends not only with a pilot but also on all other professionals including the Cabin Crew and those on ground who do contribute a lot to Flight Safety. Hence proper coordination and resource management among men and machine, in the overall system becomes crucial. The need of the hour is to make these professionals pass through a common platform so that they understand each other's needs in a better way and understand their responsibility to provide a healthy and professional work environment. |