| Medium of instruction: | English |
Introduction
ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business.
Benefits
ITIL advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organizations on how to use IT as a tool to facilitate business change, transformation and growth.
The ITIL best practices are currently detailed within five core publications which provide a systematic and professional approach to the management of IT services, enabling organizations to deliver appropriate services and continually ensure they are meeting business goals and delivering benefits.
The five core guides map the entire ITIL Service Lifecycle, beginning with the identification of customer needs and drivers of IT requirements, through to the design and implementation of the service into operation and finally, on to the monitoring and improvement phase of the service.
Adopting ITIL can offer users a huge range of benefits that include:
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improved IT services
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reduced costs
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improved productivity
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improved use of skills and experience
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improved delivery of third party service.
Course Syllabus
Introduction to ITIL v3
Evolution of ITIL- Service Management as a Practice- Concept of Good Practice & ITIL,Concept of a Service, Concept of Service Value, Concept of Service Management, Value Creation through Services, Technologies Private Limited, Functions and Processes, The Process Model & Characteristics, Role Definitions and RACI Model, Service Management Technology & Automation.
The Service Lifecycle
The Lifecycle Phase: Service Strategy- The Lifecycle Phase: Service Design- The Lifecycle Phase: Service Transition- The Lifecycle Phase: Service Operation- The Lifecycle Phase: Continuous Service Improvement.
Training Highlights
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Trainer with work experience in IT companies
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State of art infrastructure facility
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Placement assistance for all trainees
| Classroom - Regular | ||||
| When | Duration | Where | Remarks | Price |
| Not Specified |
45 Days |
All Venues | Not Specified | Price On Request |
Chennai, T Nagar (Branch):- No29, 2nd Floor, Dr.Nair Road, Pondy Bazzar T Nagar, Chennai - 600017, Tamil Nadu, India
TTA (Talhunt Training Academy)
TTA, an Initiative of Talhunt Nextgen Education Pvt Ltd, is one of the fastest growing professional talent development company for the Information technology sector. TTA is promoted & managed by Industry experts with more than 10 years of rich experience. Since its inception in 2008, TTA has successfully skilled more than 4000 professionals and has a corporate partner network of more than 75 companies.
TTA provides Industry centric, employability related training in a wide range of platforms in to software development & Remote Infrastructure domains such as JAVA, J2EE, .NET, SOFTWARE TESTING,PHP & MYSQL, ORACLE, SQL, CCNA, CCNP, HARDWARE & NETWORKING, RED HAT LINUX, IBM-AIX, SOLARIS, CLOUD COMPUTING, ITIL.
Our Vision
To be recognized as the most preferred training service provider through continuous improvement driven by the integrity, teamwork, and innovation of TALHUNT people.
Our Mission
"We continually strive for excellence in our services and we stand by our values to keep our customers happy."
Our Values
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Integrity
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Professionalism
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Innovation
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Excellence
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Dignity
