ITIL Admin Training

TIL Training for Professional in Pune with Practical Lab Session
About LinuxPune
LinuxPune Open Source Movement has been a major contributor for IT industry to look forward for the resources training in Linux based Technology , nearly 30% of development and Production server has getting migrated to Linux Based Technology ( Redhat/SuSE/Ubuntu) and industry expert are looking forward for the professional/Fresher who knows all the major flavors of the same and can work part of their Infrastructure Implementation, Migration Project , and Maintenance Activity and Helpdesk Support Activity.

Advantages with US
1. Training Provided by working professional exposed to ITIL Implementation .
2. Training with Live Tool Implementation based on the Phases of ITIL
3. Live example discussion and Implementation for Working Professional
4.Service Delivery is the management of the IT services themselves,
5. Involves a number of management practices to ensure that IT services are provided as agreed between the Service Provider and the Customer.

Why US
Although this course is designed and developed keeping in mind ITIL Foundation examination preparation.
We bring uniqueness with the course implementing the same as curriculum with tools which enable the user leads to insight of many real life scenarios in IT industry.

Placement Services
We have a dedicated team , who are looking into the placement services for both Fresher and working professional and a placement success percentage of 60.31% , We have delicately tied up with some of the Companies and Placement consultancies to provide the maximum exposure to our internal student and external professional.

Who Can Join US
• IT professional who require basic understanding of the ITIL Framework
• An individual who is responsible for the delivery of IT services in an organization and need to understand how ITIL Framework can be used to enhance the quality of IT service management within an organization.

ITIL training and Service Delivery Training Program

IT Financial Management
• IT Continuity Management
• Capacity Management
• Availability Management
• Service Level Management
 

Service Management as a Practice
• Concept of Good Practice & ITIL
• Concept of a Service
• Concept of Service Value
• Concept of Service Management
• Value Creation through Services
• Technologies Private Limited
• Functions and Processes
• The Process Model & Characteristics
• Role Definitions & RACI Model
• Service Management Technology & Automation

The Service Lifecycle
• Define & understand the follo
• The Service Lifecycle
• The ITIL Library
• The Role of IT Governance

The Lifecycle Phase: Service Strategy
• Functions and Processes in Service Strategy
• Financial Management
• Service Portfolio Management (SPM)
• Demand Management

The Lifecycle Phase: Service Design
• Functions and Processes in Service Design
• Service Catalogue Management
• Service Level Management
• Capacity and Availability Managem
• IT Service Continuity Management
• Information Security Management
• Supplier Management

The Lifecycle Phase: Service Transition
• Functions and Processes in Service Transition
• Transition Planning and Support
• Change Management
• Service Asset and Configuration Management
• Release and Deployment Management
• Service Validation and Testing, Evaluation
• Knowledge Management(DIKW cycle)

The Lifecycle Phase: Service Operation
• Functions and Processes in Service Operation
• Event and Incident Management
• Request Fulfillment
• Problem and Access Management
• Monitoring and Control
• IT Operations
• Service Desk
• Technology and Architecture

The Lifecycle Phase: Continuous Service Improvement
• Functions and Processes in Service Operation
• Project Implementation of ITIIL framework with Open Source Tool.

Linux Pune