Category: Business Communication | Vocational Training
| Medium of instruction: | English |
Every day, across organisations, thousands of interactions occur between the customers and the employees. For these interactions to be fruitful and satisfying to the customer it is extremely important for the employees to have a customer centric approach and that they possess the knowledge and skill of the finer aspects of communication.
IB1’s Conquering the King program covers these very vital aspects of communication which helps reduce stress at both ends and makes the communication a pleasurable experience for the customer as well as the employee. This 2 day intensive workshop is packed with in-depth learning of the core concepts of Customer Centricity and ample simulations/mock sessions which will help build confidence in the team to deal with any kind of customer or situation.
| Classroom - Corporate Training | ||||
| When | Duration | Where | Remarks | Price |
| Not Specified |
2 Days |
All Venues | Not Specified | Price On Request |
IB1
Who we are
IB1 is a professional services firm that provides leadership, management, and front-line employee training programs; executive coaching services and team performance workshops. IB1 Training emphasizes practical principles and processes by designing programs that offer people the knowledge, skills and practices they need to add value to the business. Connecting proven solutions with real-world challenges, we at IB1 strive to bring out the best in people through our programs. Each program can be customized to specifically meet your organizational needs and is backed by extensive post training support to ensure maximum and long lasting benefits.
Our mission
To facilitate exceptional learning experience for our clients in the field of professional skills development thereby enabling them to excel in their career or business.
