Certificate Course in Travel & Tourism
by BIRD ACADEMYNew Delhi, Mumbai, Chandigarh City |
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| Eligibility: (Pre-requisites) | 10+2 |
| Medium of instruction: | English |
Consist of Modules on Planning and Costing Tour Itinerary, International Fare Calculation, Computer Reservation System (Amadeus) and Customer Service Skills
Planning and Costing Tour Itinerary
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Travel agency definition and function
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IATA approval, BSP etc, non-IATA Agency
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Important International and National Organizations - NTO, TAAI, FHRAI, IATO, WTO, ICCA etc.
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Inbounds & Outbound Tours
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Itinerary Planning, Costing Packages
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Whole Sellers, Retailers, independent clubs etc
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Passport/Visa Formalities FIT/GITS
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Special Interest, Cultural Tourism, Medical Tourism, Ecology Tourism, Sustainable Tourism, Adventure Tours/Mice Tours
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Costing of Tours
International Fares & Ticketing
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Travel Geography, Definition of Hemisphere, IATA traffic Conference Areas, Global Indicators
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Ticketing, ticketing instructions, familiarization with the various boxes of an air ticket
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Fare Construction Terminologies
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Fare Construction and ticketing, Types of journeys
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Introduction to NUC
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Mileage System and its elements, EMA
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Stop-over, Limitations of indirect travel
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Checks to be applied to the types of journeys (HIP, Back haul rule)
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Normal and promotional Fares, Around the world fares, Mixed class journeys, Add ons
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Rules governing fare construction and Ticketing
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Pre-paid Ticket Advice
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Miscellaneous Charge Orders
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Refund and Cancellation procedures
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Tours Operation & Itinerary Planning
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Introduction Tourist, Traveler, Excursionist, History of travel agency
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Tourist Product difference between Travel product and Commodity products & Tours Operators
Computerized Reservation System & Automated Ticketing (Amadeus Online)
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Introduction
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Flight Availability
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PNR Creation
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Supplementary Data
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Fare Displays
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Itinerary Pricing
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Modifying PNR
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Ticketing
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Advance Seat Assignment
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Queues
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Miscellaneous Function
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Hotel Reservations
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BSP Automation
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Timatic
Customer Service Skills
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Communication
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Interview Skills
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Body Language
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Telephone Skills
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Time Management
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Personality Development
With over 200 million people working in the travel and tourism industry universally Bird Academy’s Courses are aimed at giving you the skills and knowledge to take full advantage of career opportunities in this rapidly growing industry. Each course has been conceptualized with a view to providing an in-depth understanding and practical skills in the field of Aviation & Travel & Tourism.
| Classroom - Regular | ||||
| When | Duration | Where | Remarks | Price |
| Not Specified |
6 Months |
All Venues | Not Specified | Price On Request |
New Delhi, Connaught Place (Registered Office):- E-9, Connaught House Connaught Place, New Delhi - 110001, Delhi, India
Mumbai, Mahalaxmi (Center):- 14, Nirman Kendra, Ground Floor, Dr. E. Moses Road Mahalaxmi, Mumbai - 400011, Maharashtra, India
Chandigarh City, Kishangarh (Center):- Plot no. B – 11, Rajiv Gandhi Technology Park Kishangarh, Chandigarh City - 160101, Chandigarh, India
BIRD ACADEMY
The Bird Group established its educational arm in 1998 to meet the growing demand for internationally competent human resource.
The Courses have been conceptualized with a view to provide an in-depth understanding and technical skills in the field of Aviation, Travel & Tourism, Information Technology and Hospitality Management involving Soft Skill Training, IATA Consultant and Foundation Course, Airport Handling and IATA Cargo Courses, Computerized Reservation System, Automated Ticketing, GDS Fares & Ticketing and Aviation Law and Dangerous Goods Regulation courses.
The Society is promoted and managed by the Bird Group, one of the largest and most diversified Groups in the Travel and Information Technology arena.
