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View 2 courses from 1 providers |
Location
:- Tamil Nadu
|
Active Filters : Category : Marketing & Sales Management | Price (Fees) : Unknown | Duration : Unknown Duration | Delivery : Classroom | Mode : Regular | Provider Location : Tamil Nadu
Course Content: What is Negotiation? • Three Greeks (Logos/Ethos/Pathos) • Behaviour Types • Assertive Communication • Negotiation Styles • Negotiation Tactics • Stages of Negotiation • Trading Concessions Category: Marketing & Sales Management | Action DnaTamil Nadu (Chennai) ![]() |
Course Content: • Service Mindset & Service Standards • Customer Service Basics • Communication for effective CRM • Customer Interaction • Service over Telephone • Handling Customer Complaints • Handling Different Types of Customers Category: Marketing & Sales Management | Action DnaTamil Nadu (Chennai) ![]() |