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Location
:- India
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Active Filters : Category : Management | Delivery : Classroom | Mode : Regular | Provider : Action Dna
Course Content: What is Negotiation? • Three Greeks (Logos/Ethos/Pathos) • Behaviour Types • Assertive Communication • Negotiation Styles • Negotiation Tactics • Stages of Negotiation • Trading Concessions Category: Management | Marketing & Sales Management | Action DnaIndia (Tamil Nadu)  Action DnA is an institution started with a vision to provide complete Personality Development to students and working professionals, preparing them f... |
Course Content: • Service Mindset & Service Standards • Customer Service Basics • Communication for effective CRM • Customer Interaction • Service over Telephone • Handling Customer Complaints • Handling Different Types of Customers Category: Management | Marketing & Sales Management | Action DnaIndia (Tamil Nadu) Action DnA is an institution started with a vision to provide complete Personality Development to students and working professionals, preparing them f... |
