Call Centre Training Course
Training/Coaching/Tuition by Academy Of British English
New Delhi, Panipat
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| Medium of instruction: | English |
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BPO jobs requirements for domestic and international call centres have flooded the employment sector. These jobs require excellent English speaking skills, and not everyone has good command over the language. Well, to overcome this hurdle, we have introduced call centre training programs for all. We provide call centre training in Delhi, and helps students, retired personnel and housewives be competent to take up this back office job.
Our call centre training course has been framed considering the education background and industry requirement. ABE is an excellent call centre training institute in Delhi addressing the key concerns such as confident speaking, communication skills, mother tongue influence within spoken English, voice modulation and intonation, etc.
We improvise candidates through:
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Interview skills
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Improving Posture
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Mock Interview
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Mock call
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Cross Check (mistakes),
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Voice & accent
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Deal with low confidence
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Soft Skills
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Clubbed sound
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Presentation skills.
Call centre training program – key elements
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Candidate need assessment and action plan
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English usage – practice
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Neutralising mother tongue influence
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Confident speaking
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Listening and comprehension skills – development
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Voice assessment and leveraging
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Understanding voice intonation and modulation
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Business communication
| Classroom - Regular | ||||
| When | Duration | Where | Remarks | Price |
| Not Specified | Not Specified | All Venues | Not Specified | Price On Request |
New Delhi, GTB Nagar (Corporate Office):- 72, 3rd Floor, Kingway Camp GTB Nagar, New Delhi - 110009, Delhi, India
New Delhi, Rajouri Garden (Center):- J-1/163, Lower Ground, Opp Metro Pillar No-406 Rajouri Garden, New Delhi - 110027, Delhi, India
New Delhi, Sant Nagar (Branch):- Plot No - 450 A, Main Road Sant Nagar, New Delhi - 110084, Delhi, India
Panipat, Bishan Saroop Colony (Branch):- IInd Floor, Neelkanth Arcade Bishan Saroop Colony, Panipat - 132103, Haryana, India
Panipat, Near Sai Baba Chowk (Branch):- 1809, NHBC, Opp. Pruthi Hospital Near Sai Baba Chowk, Panipat, Haryana, India
